Frequently Asked Questions
Everything you need to know about shopping with Only NY.
Where does Only NY ship?
We offer worldwide shipping. Domestic orders are typically processed within 2-3 business days, while international shipping rates and delivery times vary by destination.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain items, such as sale products and headwear, may be final sale.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you restock sold-out items?
Most of our seasonal collections are limited edition and will not be restocked once sold out. However, our core collection items are replenished periodically throughout the year.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Where are your products manufactured?
We take pride in our production standards. While many of our items are produced in the USA, we also partner with specialized manufacturers globally to ensure the highest quality for specific garment types.