Returns & Exchanges
Only NY accepts returns and exchanges on unworn, unwashed, and tag-attached merchandise within 30 days of the original purchase date. Please note that all sale items and limited edition collaborations are considered final sale.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once approved, download and print the pre-paid shipping label provided through the portal; a $7 restocking fee will be deducted from your refund.
Package Your Items
Securely pack the items in their original packaging if possible, ensuring all original tags are attached and the packing slip is included.
Drop Off and Track
Deliver your package to any authorized USPS location and keep your tracking number handy until your refund is processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing